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Good to Know

Frequently Asked Questions

Everything patients ask before their first consultation — credentials, safety, traveling to Tijuana, recovery, and booking.

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Credentials & Safety

Is Dr. Marciales board certified?

Yes. Dr. Carlos Marciales is certified by the Mexican Council of Plastic, Aesthetic and Reconstructive Surgery (CMCPER) — certification No. C120191, valid through 2027 — and is a member of The Aesthetic Society (ASAPS) and ISAPS. You can read his full training and credentials on the About page.

Where are procedures performed?

All surgeries take place at the accredited hospital within New City Medical Plaza in Tijuana — a modern medical campus with on-site imaging, laboratory, pharmacy, and recovery accommodations. Dr. Marciales also serves as an emergency plastic surgeon at Hospital Ángeles Tijuana.

Is it safe to have plastic surgery in Tijuana?

When you choose a board-certified surgeon operating in an accredited facility, surgery in Tijuana meets the same standards of safety and sterility you would expect at home. Anesthesia is administered by a qualified anesthesiologist, and your suitability for surgery is confirmed with pre-operative evaluation and lab work before the day of your procedure.

Traveling & Logistics

How do I get to the clinic from the United States?

Most patients fly into San Diego International Airport (SAN), about 25 minutes from the border, then cross at San Ysidro — the clinic is roughly five minutes past the crossing. You can also fly into Tijuana (TIJ) and use the Cross Border Xpress (CBX) pedestrian bridge. See our full Traveling to Tijuana guide.

What documents do I need?

U.S. and Canadian citizens need a valid passport (or passport card for land crossings) to re-enter the United States. No medical visa is required; a tourist permit (FMM) is issued at the border for longer stays.

Where will I stay during recovery?

New City Medical Plaza includes a five-star wellness hotel in the same building as the hospital, so many patients recover on-site, steps from their surgeon. Our coordinator can also recommend nearby hotels to suit your stay and budget.

How long should I plan to stay in Tijuana?

It depends on the procedure, but most traveling patients budget 7 to 14 days to allow for surgery, initial recovery, follow-up visits, drain removal where needed, and fit-to-fly clearance. Your exact timeline is confirmed during your consultation.

Surgery & Recovery

Will I be able to fly home after surgery?

Yes — once Dr. Marciales clears you. We schedule your departure only after your post-operative checks confirm you are healing well and safe to travel, typically toward the end of your stay.

Can I have more than one procedure at the same time?

In many cases, yes. Combining complementary procedures in a single session can be appropriate and efficient for traveling patients, but it depends on your health, anatomy, and goals. Dr. Marciales will advise what is safe for you during your consultation.

Does Dr. Marciales perform revision surgery?

Yes. Dr. Marciales welcomes patients seeking revision after an unsatisfactory result elsewhere, and will give you an honest assessment of what is achievable.

Consultations & Payment

How do I book a consultation?

Start with a complimentary consultation through our Request an Appointment page, or reach our coordinator directly by WhatsApp, phone, or email. Virtual consultations are available for patients traveling from out of town.

What language is the consultation in?

Dr. Marciales and our coordination team are fully bilingual — your care and all communication can be handled in English or Spanish.

How much will my procedure cost?

Pricing is personalized to your plan and confirmed in a written quote after your consultation. Our coordinator can walk you through the details and available payment options — request a consultation to receive yours.

Still Have Questions?

We're Here to Help

Our bilingual surgery coordinator is happy to answer anything else — by WhatsApp, phone, or email.

Request a Consultation